Fewer desk visits
Submit once with the details and documents that service needs—no queue just to hand in the same intake again.
Services
Tap a service to view fees, documents, and notes. From there you can send a request.
Identity Proof
Our vision
We want citizens to spend less time at counters and more time on what matters. CSC teams get complete information up front, can process requests in order, and keep every applicant informed with clear status and notes.
Why use Seva Desk?
Track from anywhere
Use the mobile number from your application to list your requests and open any one to see live status and operator comments.
Clear fees & documents
Each service page shows fees, notes, and required documents before you apply so you know what to attach.
Faster for CSC staff
Structured digital intake cuts retyping and helps operators start verification and processing sooner.
How it works
- Choose a service — Tap a tile above (or use the full services list).
- Review & apply — Open details for fees and documents, then send your request with your details and uploads.
- Keep your reference — Save your service request number, or find every request later under Track with your mobile.
- Follow progress — Operators update status; you see the result and any notes on the track page.
Why digital beats offline-only
Faster intake
Online forms reduce queue time and typing mistakes at the counter.
More transparency
Status tracking means less guesswork about pending, approved, or completed work.
Scales with demand
A single, consistent flow helps CSCs handle more volume without losing individual cases.